Contact information

We're here to help with your order and any questions you may have about Haugde. Please use the information below to find the right place to start.

Check your order status

If you have a tracking number, you can check your shipment's progress at 17TRACK. Enter your tracking number there to see the latest tracking updates available.

Questions about shopping with us

If you still need help, leave a message using the contact form on this page or email us directly. Let us know what you need help with so we can understand your question.

When to expect a reply

Our office hours are 9 am–5 pm EST. We respond to most emails within one business day. If you haven't seen a reply, please check your spam or junk folder in case our message ended up there.

We appreciate your patience while we work through messages. Please avoid sending the same question multiple times, as duplicate emails can make it harder for us to respond as quickly as possible.

Contact Information

Email: support@haugde.com
Address: No. 119, Group 3, Fanjiacun, Xialongpu Community, Chimagang Subdistrict, Chibi City, Xianning City, Hubei Province
Phone: +86 131 2584 5124